T.R.U.S.T is an ancronym for Transparency, Regulations, User control, Secure and Temporary. These are the five principles we adhere to so that you can be sure we are really looking after your data. We hope through good practice we can gain, and more importantly keep your trust in our services.
We believe transparency is where all good data retention policies start. Every piece of data we store is stored for a reason – mostly to improve our services. By being transparent about what we store we hope you will understand that we only need to store information to make our services better.
As a company we are registered by law with the Data Protection Commissioner in the UK under number Z5193400. We also closely monitor other voluntary programs that help improve the delivery of our privacy policies such as P3P.
Much of the data collected by online companies is gathered without your knowledge. Bytewire does create user profiles so that we can advertise to our users and deliver them relevant content but you are free at any time to cancel your account with us which will remove any data we hold about you from our systems, putting you fully in control.
Our policy is to make sure we only store data when you ask us to. This is important because it allows you to make the most of the services you like, and opt out of the ones you don’t. We hope you find all our services useful, but if they aren’t we want you to be able to contact us or control the information you receive.
If we have data that is no longer needed we delete it. We only keep data as long as necessary and by doing this we reduce the risks associated with holding personal information.
When you access a site, your computer automatically sends us information such as the URL on our site you have visited, your IP address, your browser type and language, and the date and time of your request.
If you perform a search on any of our sites, your searches are logged and may be used internally, so as to better personalise our service to you.
Community Site Access
Bytewire operates a number of community web sites mainly comprising the TalkOn.it network of sites.
If you join these web sites we may store further information about you to allow you to make use of those web sites.
This information includes: The number of posts you have made to those sites, the friends you have added on those sites, the content of any posts you have made, the content of any private messages you have sent to other users of our sites, the content of any extended profile information you supply us with.
Your personal details will never be passed onto any other companies or third parties, including affiliates, and will never be added to any third party mailing lists or databases unless you specifically opt for this to happen.
We may use information about our users in statistical aggregate form. This is non-personal information and simply refers to information such as number of registrations, traffic patterns and site user trends.
If you register for our alerts service on any of our sites, your preferences, for example your location, are logged in order to update you with the most relevant information.
If you contact us via email or phone, your details and a history of the communication will be stored by us in order for us to deal with inquiries adequately and improve our customer support services. We record all of the phone calls to our company for training and security purposes
We use a secure server cluster situated in a secure data centre to protect all the information you provide us with. We have invested heavily in equipment and highly qualified staff to ensure all information you enter is protected from access by any third party and only necessary and restricted access is available internally. We also protect all our connections to the internet using various security measures, including firewalls and regular security audits on all our servers.
As required by law we are registered on the public register of data controllers and store and process all data in accordance with all UK legislation. We are registered with the following number: Z5193400
Cookies are simply a way for us to record small pieces of information on your computer when you visit one of our sites, so that we can recognize your browser in future visits. This is typically used to record things like your login details, so that when you return to our sites you don’t need to type in them every time. The cookie itself is a small file that is stored by your web browser, and tied to a specific website. Each website can create its own cookie, but it can not read information from any other sites, or anywhere else on your computer.
If you have any questions about this privacy statement, the practices or your dealings with any Bytewire site, you may contact us.